EXPEDITED ORDERS - meaning I will move your project to the front of the line.
we will work together to make it work for everyone.
Payment may be made via PayPal or use your credit card through Esty they take 4 different cards.
Payment is due at the time of purchase. Custom orders must be paid in full prior to me starting a project. An Order may be cancelled after three days of non-payment and no communication from a customer.
Customer can also pay by money order, but your item will not be shipping until the money order has cleared.
Items are shipped mostly within one to two days if the item is in stock, via U.P.S. or U.S. Post Office. Custom Orders will be shipped according to complication of project. You will be notified via Esty Conversation that your order has been received and when you can expect it to be shipped.
All Shipping charges including handling, all will be sent carefully wrapped, packaged and insured to you. All sales are final.
On some of my items shipping is higher due to the weight or size of the project being shipped and they take special care so they are not damaged in route.
Sales are final, however if you are completely dissatisfied with the product you receive plus contact me asap. Refunds or Exchanges will be taken on a case to case basis.
Please contact me if you are unhappy with any part of the transaction, as my main goal is to make you as happy to receive my product, as it is for me to make it for you or for you to give as a gift.
If you have a custom order you would want to please write me on the Request Custom Item then we can exchange emails and negotiate prices and finished project details, ie... pictures, and ideas. I will give you all the details of your request including but not limited to price, how much time to complete and ship the Custom Item requested.